Shipping Policy

Shipping Policy

Delivery
Our commitment to delivering high-quality products means we handle the shipping of orders with the utmost care. We currently aim to deliver your order within an average delivery time of 5 to 11 working days. Please note that these delivery times are only an estimate and may vary depending on your location and current circumstances.

Delays due to unforeseen workload
We would like to emphasise that delivery times may vary due to unforeseen workload that may arise suddenly. Although we always strive to deliver your order as quickly as possible, there may be periods when demand for our products increases significantly, which may lead to delays. We ask for your patience in such situations and assure you that we will do our best to minimise delays.

Shipping service
We use DHL, a reputable international shipping company, to deliver your order safely and reliably. With DHL, you can be sure of excellent service and real-time information to track your shipment.

Additional services
To enhance your shopping experience, we also offer:
● Free Shipping: For orders above a certain amount, we offer free shipping.
● Insured Shipping: If you need your order with priority and insurance, we offer insured shipping at an additional cost.
● Customer Service: Our dedicated customer service team is always ready to answer your questions and address any concerns.

We appreciate your trust in us and strive to offer you the best possible service. If you have any further questions about our shipping policy, please feel free to contact us. Thank you for choosing us for your purchases!